Members Only Content
Amazon and Netflix: Role Models for Insurers? Really?
Technology is a useful servant but a dangerous master. —Christian Lous Lange It is far too easy for people, including those who should know better—such as insurance industry professionals, ...
Have Insurers Paid Too Much for Asbestos and Other Toxic Torts?
Have insurers and defendants been overpaying for asbestos liability claims? Are there other ongoing toxic torts where that might be true today? The questions arise as a result of a revolution that's ...
I Registered the Term Nuclear Verdicts®. Here’s Why.
In October 2019, a Philadelphia jury delivered an $8 billion verdict against Johnson & Johnson for its improper marketing of the antipsychotic drug Risperdal as a treatment for some mental health ...
Social Inflation Hitting the Insurance Industry Hard
Social inflation is increasing at a precipitous rate and resulting in unanticipated costs and risks for insurers. It has pushed up the cost of insurance claims at such a speed and extent that pricing ...
Your Tech Stack’s Missing Piece: Intelligent Decisioning
The insurance industry has faced a multitude of changes in the last few years, including a fast-changing workforce landscape because of trends like The Great Resignation that result in high turnover ...
Digital Transformation and the Digital Divide in Insurance
The term "digital divide" was coined in the mid-1990's by consumer groups who were concerned that the growth and spread of the Internet would lead to those who had access to the Internet, and those ...
Claims Management Video Solutions: An Interlude of Immediacy
It's a video streaming world. Video is a natural technology for insurers to offer customers and claimants. Various anthropological sources of our species state that our human brain is hard-wired to ...
Key Performance Indicators Guide MFA Implementation
Multifactor authentication (MFA) is going to happen in the insurance industry. The question is if it will be easy or painful for carriers and their agency partners. The good news is, with a little ...