Environmental, social and corporate governance, or ESG, is increasingly becoming an important part of the hiring process as employees seek careers that align with their values. Insurers navigating a talent shortage could see success in making ESG a part of their strategy.

Tom Troy, president and CEO of CSAA Insurance Group, said during an October Strategy Sessions webinar conversation with Carrier Management that ESG is a set of standards used to assess a company’s behavior in three key areas: how it safeguards the environment, how it manages relationships, and how it navigates leadership responsibilities. Lately, ESG has been a more important part of the conversation for insurers as new generations of employees enter the workforce, he added.