The First Audience

"As I looked at the aggressive nature of our plan, there was a set of people who didn't fit the plan or didn't have the right skill set or didn't have the right attitude. We're hiring like crazy for ...

What Is the Meaning of Diversity in Asia?

Awareness of diversity started to develop within the Asia-Pacific region in the early 2000s, but in the present day, understanding and application of diversity and inclusion in Asia still varies ...

The Sharing Leader

Some aspiring leaders think that it is lonely at the top. Not so. Or at least it doesn't have to be. The really effective leaders have learned—and understand—that they cannot do it alone. They ...

Who Will Be the Next Uncarrier?

As insurance carriers struggle to set themselves apart from one another, they might want to seek inspiration from a different type of carrier—the wireless kind. In late 2012, wireless carrier ...

Welcome to the Future

Some observers have called 2015 "the year the future arrived" for the insurance industry. After close to a decade discussing the potential disruptive effects of big data, wearables, the Internet of ...