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Nationwide To Stick With Retired NFLer Peyton Manning for Continued Brand Boost
Chances are you've seen a 32-second commercial during the NFL season where Peyton Manning bites into an oversized sandwich in his kitchen. Before he does this, he sings "chicken parm, you taste so ...
Predictive Model Monitoring: Signs That Your Model Needs an Upgrade
Predictive analytics has transitioned from exciting buzzword to a core component of a carrier's arsenal over the last few years—and its effectiveness is no longer in doubt. In fact, a Willis Towers ...
Blockchain and Disruptive Insurance Technology
Many insurance and reinsurance companies are focusing on operational efficiency to help sustain or increase profitability in the current, highly uncertain marketplace. Many of their processes and ...
M&As Should Drive Focus on Brand & Culture
Mergers and acquisitions in the insurance industry are up, both in number and size of deals. A.M. Best, Conning, Reagan Consulting, the Independent Insurance Agents & Brokers of America, Mercer ...
Deepening Automation and AI in Insurance
Insurers are increasingly under pressure to cut costs and offer better digital services to their customers. While core systems replacement and modernization activities close the gap to a degree, ...
Forget Big Data—Try Focusing on Small Data
In their rush to jump on the big data bandwagon, many organizations have lost sight of a much simpler yet effective source of customer insight: "small data." Big data is about synthesizing, mining ...
Where Have All the Chief Strategy Officers Gone?
At a time when the property/casualty insurance business is going through major changes, one would think that the ranks of chief strategy officers would be growing. That's not the case, says Tom ...
Your Brand Is Your Business—Protect It!
Few things are as hard to maintain or as easy or costly to lose as a good reputation. A look through the business section of your favorite tabloid often provides an example of how poorly managed ...

