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Anyone Can Create a Strategy; Holding It Is the Most Important Part
Insurance leaders trying to learn the secrets behind successful business strategy should consider a classic lesson from TV's "Seinfeld." To reword slightly, "See, you know how to create the strategy, ...
If the Insurance Industry Were Netflix, Amazon or Apple
Like Netflix, Amazon and Apple, property/casualty insurers have been using analytics to understand their customers, but the similarity probably ends there for most insurers, one carrier analytics ...
Five Actions Auto Insurers Should Take to Thrive in the Autonomous Tech Boom
We are in the golden age of autonomous technology, with new car models rolling off the assembly line daily with state-of-the-art crash avoidance features. Innovations such as parallel-park assist, ...
Responsive Natural Language Technology Promises Better Customer Experience
Natural language technology may offer one way for property insurance carriers to change a disappointing trend revealed in a recent customer survey about insurer claims service, some experts believe. ...
CIO: Commitment to Employee Engagement Platform Paying Off for GuideOne
As the new chief information officer and senior vice president in charge of business transformation at Des Moines, Iowa-based property/casualty carrier GuideOne Insurance, Doug Cretsinger faced some ...
P/C Carrier ERM Programs Need Strategic Risk Analysis, Scenario Testing
Whether an insurance company's leadership seeks to sustain or improve performance, accelerate growth, or simply survive in an increasingly challenging and dynamic environment, they need a sound ...
Breaking Into the Cloud
For carriers, moving core systems to the cloud is a change in culture and processes as well as technology. That reality surprises some carriers and intimidates others. Exactly what will your company ...
Cloud’s Benefits for P/C Carriers
The speed of change in the P/C industry over the next few years requires carriers to adopt new ways of work that drive both operations efficiency and digital capabilities. Cloud technology can play a ...