Leading Insurance Innovation in the AI Age (Part 1: Culture)
Insurance leaders are concerned about the return on investment of their AI initiatives. While AI holds great promise, there's also a lot of hype—and a lot of ...
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Why All the Fuss? Fairness Regulations Meet Insurers’ Growing Use of AI
Insurers worldwide are increasingly embracing artificial intelligence (AI) and machine learning (ML) powered decision support tools (Artificial Intelligence Systems or AIS)— both home-grown and ...
Reporter’s Notebook: ‘Nobody Else Does Telematics,’ Lemonade Exec Says
Executives speaking at Lemonade's Investor Day event late last month made several statements suggesting that their approaches to personal lines insurance set the technology company apart from the ...
Property and Casualty Insurance Trends for 2025
The year 2024 has been a volatile one for P/C carriers, prompting many insurance professionals to speculate about what 2025 has in store. On a positive note, U.S. ...
Mixed Bag: What Trump 2.0 Tariffs, DOGE Activities Mean For Insurers
Setting aside the populist flavor of his campaign rhetoric, Donald J. Trump's previous service as the nation's 45th President presents a remarkable opportunity to make educated guesses about the ...
Viewpoint: What’s on Tap for Insurance Digital Marketing in 2025?
Historically, insurance has had a reputation as an industry slow to embrace change. However, it's safe to say that technology and customer expectations are leaving ...
Hiring for Attitude: What Sets Lemonade Apart
An executive speaking at Lemonade's Investor Day late last month took investors behind the scenes to watch some of its AI bots in action. The point of the demonstration, however, was to do more than ...
Defense Lawyer’s Perspective: Connecting Insurers, Promoting Plaintiff-Style Solidarity
Back in 2018, there weren't too many insurance professionals talking about social inflation.
William ...
Unite and Conquer: How the Insurance Industry Can Deflate Social Inflation
At one of the early meetings of American Legal Connections, Rich Henderson, a senior vice president for reinsurer TransRe, bumped into a concerned client from a hospital ...
A New Claims Playbook: United and Street Smart on Litigation Demands
Social inflation is at the heart of rising claims severity trends showing up on the books of casualty insurers and reinsurers, industry representatives agree.
"But ...