Members Only Content
Fun at Work: Carriers Using Games to Build Teams, Spur Creativity
Ever just want to drop a bunch of your team members off at a strange place and lose the key? Here's your chance. Big insurers are delving into one of the newest aspects of corporate team building: ...
Former CNA Chair Chookaszian Reveals the Industry’s Unused Asset: Customers
When you serve as a director for five public companies and two dozen insurance technology service providers, you travel quite a bit. Sharing economy innovations have opened a world of new experiences ...
Smoothing the Claims Process
Centuries-old claims management processes are undergoing rapid transformation, as dozens of startup insurance technology firms drum up a resounding variety of process enhancements to reduce carrier ...
The Role of Leaders Is Serving Employees: QBE NA CEO Johnston
If you were to ask the chief executive officer of QBE North America what success looks like, he might pull out some text messages with images of employees celebrating a recent change at the company. ...
QBE’s Global Strength: A Pillar of North America Strategy
QBE North America's activities in the wake of this year's hurricanes demonstrate the strength of the entire QBE global enterprise, measured with gauges beyond financial capital. Russell Johnston, QBE ...
Highway Disruption: The Promise and Perils of Autonomous Vehicles for Insurers
It's becoming clear that our highways to the future will be paved as much with technology as with asphalt. And if we believe some auto makers, self-driving vehicles hold potential to unravel traffic ...
What Data Carriers Should Collect from Agents and Why
When it comes to sales and marketing, carriers that distribute through independent agencies are not in control. Many carriers have put significant focus on data and analytics within their own ...
Laying the Groundwork for an Innovative Culture
The insurance industry is facing a sustained period of transformative disruption that's largely based on new competitors and technological advancement. Consider that 86 percent of insurance CEOs ...