Markets
22% Avoid Filing Claims Due to Frustrating Digital Processes: Survey
Poor digital claims experiences are leading some consumers to disengage, according to a survey by cloud-based insurance software provider Insurity. As digital tools become the primary channel for ...
Carriers Embracing DIY Home Inspections More and More, Firms Say
The future of home inspections is here and it's in the hands of … the homeowner. Literally, according to leaders of two firms that have developed DIY systems now being used by prospective insureds ...
Q1 Shows ‘Clear’ Signs of Commercial P/C Softening, Says CIAB
According to The Council of Insurance Agents & Brokers (CIAB) quarterly survey, commercial property/casualty premiums across all account sizes in the first quarter of 2025 rose by 4.2 ...
Workers Comp Premiums Fall 3% in 2024; Combined Ratio Holds at 86: NCCI
Workers compensation remained a healthy and profitable line in 2024, but claims severity grew with an increase of 6 percent for medical claim severity and 6 percent for indemnity claim severity. ...
Boost Prices or Retreat? How Carriers Improved Homeowners Books in 2024
Direct written premiums in the U.S. homeowners insurance market rose more than 13 percent in 2024, and the net combined ratio for the line fell below breakeven for the first time in five years. ...
What Consumers Think—and Who’s Shopping for Insurance
Tariffs. Economic volatility. Technology trends. Changing insurance market conditions. These are all having an impact on property/casualty insurers. But how are they impacting consumers? More ...
Report: California Workers Comp Combined Ratio Highest in 14 Years
Written premiums in California stabilized in 2022 through 2024 after the large swings during the pandemic, while the accident year combined ratio rose to the highest level in 14 years, a new report ...
Zurich NA Names New U.S. National Accounts, Underwriting Leaders
Zurich North America announced key leadership changes in connection with the impending retirement of Paul Lavelle, previously head of U.S. National Accounts. Heather Fox moves into that role, leading ...