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  • Liberty Mutual Done with Fixing, On to Building
  • Fixing Claims Negotiation (Part 5)
  • Ultra-Processed Foods: Will Risk Cause Insurers Indigestion?
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Wild Weather Continues Across the U.S. This Weekend
Pennsylvania Regulators Seek $2.6M in Penalties for Deadly 2023 Chocolate Factory Explosion
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Study Shows Consumer Willingness to Edit Claim Images
McDonald’s Must Face Black Executives’ Harassment, Retaliation Claims

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The Trillion-Dollar Gap: How User-Centered Design Built Tech’s Giants—and Why Insurance Must Follow
How Modern Is ‘Modern Enough’ for Insurance Applications?
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JD Power: Homeowners Claims Satisfaction Rises as Repair Times Improve
P/C Industry Loss Reserves Redundant by More Than $20B: Assured Research
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State Farm’s California Homeowners Rate Request: It’s Settled — Almost
RLI Now Has ‘A++’ Rating from AM Best
First Atlantic Hurricane Forecast for 2026 Suggests Season Close to 30-Year Norm
State Farm Inked $1.5B Underwriting Profit for 2025; HO Loss Persists
Liberty Mutual ‘Shifting from Fixing to Building’ in 2026, CEO Says
What Berkshire’s CEO Abel Said About Insurance

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Investor Chicken Little and the AI Sales Channel: OpenAI Insurance Apps Trigger Uncertainty
Getting to the How and Why: AI Shows Its Work
Predicting the Insurability of Prediction Markets
Myth vs. Reality: How Insurers Compete With Tech Giants on Customer Experience

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Litigation/Liability Trends

Munich Re Will No Longer Cover Events Axed Due to Pandemics

German reinsurance group Munich Re will no longer insure against events canceled due to pandemics, a board member said on Tuesday. The world's largest resinsurer is making the change after it faced ...

How to Avoid Bad Faith Damages in COVID First-Party Property Lawsuits

As observed from the numerous COVID-19 first-party property cases that have already been filed, insureds are claiming insurers have denied their business interruption claims in bad faith. Whether the ...

Bankrupt N.Y. Retailer Sells $175M COVID Claim Insurers Won’t Pay

There's an unusual asset up for grabs in Century 21 Stores' going-out-of-business sale: a stake in its long-shot legal fight against insurers. The New York department store company, which filed for ...

U.S. Justice Dept. Alleges Facebook Discriminates Against U.S. Workers

The U.S. Justice Department accused Facebook Inc on Thursday of discriminating against U.S. workers, saying in a new lawsuit the social media giant has given hiring preferences to temporary workers, ...

More Emerging Risks for 2021: Insurance Costs for Violence Unclear

When I wrote about emerging issues facing the property/casualty insurance industry for Carrier Management early in 2020 I stated, "Insurers and reinsurers face numerous emerging issues arising from: ...

Biodiversity Loss Among ‘Very Top Risks’, Warns AXA Executive

AXA Group's chief risk and investment officer, Alban de Mailly Nesle is required to ponder myriad dangers to the Paris-based insurer and its 830 billion-euro ($995 billion) asset management arm. He ...

The 2020 Atlantic Hurricane Season Was One for the Record Books

A record-setting Atlantic hurricane season that saw the highest number of named storms officially came to a close Monday. The National Oceanic and Atmospheric Administration said the 2020 Atlantic ...

U.S. States Reportedly Plan to Sue Facebook Over Alleged Antitrust Violations

A group of U.S. states led by New York is investigating Facebook Inc for possible antitrust violations and plans to file a lawsuit against the social media giant next week, four sources familiar with ...

Legal, Cultural Backlash Likely to Prevent U.S. Employers From Mandating COVID-19 Vaccine

Private U.S. companies have the right under the law to require employees to get vaccinated against COVID-19, but are unlikely to do so because of the risks of legal and cultural backlash, experts ...

Shell Battles Dutch Court Suit Seeking to Drastically Cut Climate Emissions

Environmental activists took Royal Dutch Shell to court on Tuesday, demanding the energy firm drastically reduce the production of oil and gas to limit its effects on climate change. Seven activist ...
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Latest

  • Wild Weather Continues Across the U.S. This Weekend
  • Study Shows Consumer Willingness to Edit Claim Images
  • McDonald’s Must Face Black Executives’ Harassment, Retaliation Claims
  • Pennsylvania Regulators Seek $2.6M in Penalties for Deadly 2023 Chocolate Factory Explosion
  • JD Power: Homeowners Claims Satisfaction Rises as Repair Times Improve
  • Investor Chicken Little and the AI Sales Channel: OpenAI Insurance Apps Trigger Uncertainty
  • P/C Industry Loss Reserves Redundant by More Than $20B: Assured Research
  • Loss Trends Outpacing Pricing Assumptions: Other Liability Analysis

Contributors

Leslie SapienzaReal Customer Connections: What Valentine’s Day Teaches InsurersLaura BoettcherGender Balance as a Business StrategyChad LangfordWhy Claims AI Build vs. Buy Decisions So Often Miss the MarkDaniel HofmeisterViewpoint: Runoff Specialists Have Evolved Into Key Strategic Partners for InsurersKate DombrowskiFrom Skill to System: The Next Chapter in Insurance Claims Negotiation See Our Contributors

Features

  • Investor Chicken Little and the AI Sales Channel: OpenAI Insurance Apps Trigger Uncertainty

  • Getting to the How and Why: AI Shows Its Work

  • Predicting the Insurability of Prediction Markets

  • Myth vs. Reality: How Insurers Compete With Tech Giants on Customer Experience

  • The Trillion-Dollar Gap: How User-Centered Design Built Tech’s Giants—and Why Insurance Must Follow

  • How Artificial Intelligence Is Changing Cyber Risk in 2026

Insurance Top Gainers/Losers

  • Gainers
  • Losers
Company Symbol Close 1 Day Chg
Marsh & McLennan Companies, Inc.MRSH$176.48up+3.26%
Trupanion, Inc.TRUP$26.21up+2.74%
Arthur J. Gallagher & Co.AJG$214.82up+2.45%
Hagerty, Inc.HGTY$10.49up+2.44%
Root, Inc.ROOT$45.59up+1.90%
Company Symbol Close 1 Day Chg
Slide Insurance Holdings, Inc.SLDE$16.37down-5.38%
Heritage Insurance Holdings, Inc.HRTG$25.65down-3.64%
Kingsway Financial Services Inc.KFS$10.00down-2.15%
HCI Group, Inc.HCI$151.55down-1.62%
Neptune Insurance Holdings Inc.NP$21.83down-1.53%
* As of March 20, 2026; Source: S&P Global Market Intelligence
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  • Fixing Claims Negotiation (Part 5)
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