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Wild Weather Continues Across the U.S. This Weekend
Pennsylvania Regulators Seek $2.6M in Penalties for Deadly 2023 Chocolate Factory Explosion
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Study Shows Consumer Willingness to Edit Claim Images
McDonald’s Must Face Black Executives’ Harassment, Retaliation Claims

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The Trillion-Dollar Gap: How User-Centered Design Built Tech’s Giants—and Why Insurance Must Follow
How Modern Is ‘Modern Enough’ for Insurance Applications?
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JD Power: Homeowners Claims Satisfaction Rises as Repair Times Improve
P/C Industry Loss Reserves Redundant by More Than $20B: Assured Research
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State Farm’s California Homeowners Rate Request: It’s Settled — Almost
RLI Now Has ‘A++’ Rating from AM Best
First Atlantic Hurricane Forecast for 2026 Suggests Season Close to 30-Year Norm
State Farm Inked $1.5B Underwriting Profit for 2025; HO Loss Persists
Liberty Mutual ‘Shifting from Fixing to Building’ in 2026, CEO Says
What Berkshire’s CEO Abel Said About Insurance

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Investor Chicken Little and the AI Sales Channel: OpenAI Insurance Apps Trigger Uncertainty
Getting to the How and Why: AI Shows Its Work
Predicting the Insurability of Prediction Markets
Myth vs. Reality: How Insurers Compete With Tech Giants on Customer Experience

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Litigation/Liability Trends

Nordstrom Lawsuit Argues Civil Unrest Was Single Event With Only 1 Deductible Owed

Nordstrom Inc. has filed suit against its insurers, seeking a court declaration that they must treat nationwide civil unrest last spring and summer as a single occurrence rather that separate events ...

Insurers, Reinsurers Ready for Fight Over UK COVID-19 Business Interruption Payments

Top insurance companies, ordered by Britain's highest court to pay thousands of small businesses millions of pounds in claims for COVID-19 disruption, are facing a battle with reinsurers over who ...

Tokio Marine Probes Validity of Greensill Insurance Policies Following Finance Firm’s Insolvency

Japanese insurer Tokio Marine Holdings Inc said on Wednesday it is investigating the validity of insurance policies provided by its Australian unit to speciality finance firm Greensill. Greensill ...

Insurers, Abuse Victims Criticize Boy Scouts Reorganization Plan

The official committee representing child sex abuse victims in the Boy Scouts of America bankruptcy has agreed to give the BSA more time to respond to a lawsuit challenging BSA's claims that several ...

Microsoft Outlook Patch Not Preventing ‘Active Threat,’ White House Warns

The White House on Sunday urged computer network operators to take further steps to gauge whether their systems were targeted amid a hack of Microsoft Corp's Outlook email program, saying a recent ...

GEICO Suit Claiming It Overcharged on Auto Insurance During Pandemic Moves Forward

The auto insurer GEICO Corp, a unit of Warren Buffett's Berkshire Hathaway Inc, must face a proposed class action claiming it overcharged policyholders as the coronavirus pandemic led to less driving ...

First Anniversary of COVID-19 Shutdown Orders Could Spur New Wave of Lawsuits

The upcoming anniversary of COVID-19 shutdown orders may reveal whether a significant number of policyholders have been waiting on the sidelines before suing their insurers for business-interruption ...

Microsoft: Chinese Hackers Struck Groups Via Server Software

A China-linked cyber-espionage group has been remotely plundering email inboxes using freshly discovered flaws in Microsoft mail server software, the company and outside researchers said on Tuesday - ...

Hiscox Loses Money From Virus Claims; Cites ‘Brand Damage’ From Court Case

British insurer Hiscox reported a big loss for 2020 after a jump in claims from businesses disrupted by the COVID-19 pandemic and also faces "brand damage" from a legal dispute over policy wordings ...

Workers Comp Remedy Bars Wife’s COVID Suit vs. Husband’s Employer

A federal judge tossed out a lawsuit that sought to hold an employer responsible for a worker's spouse getting sick with COVID-19. U.S. District Judge Maxine M. Chesney in San Francisco on Monday ...
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Latest

  • Wild Weather Continues Across the U.S. This Weekend
  • Study Shows Consumer Willingness to Edit Claim Images
  • McDonald’s Must Face Black Executives’ Harassment, Retaliation Claims
  • Pennsylvania Regulators Seek $2.6M in Penalties for Deadly 2023 Chocolate Factory Explosion
  • JD Power: Homeowners Claims Satisfaction Rises as Repair Times Improve
  • Investor Chicken Little and the AI Sales Channel: OpenAI Insurance Apps Trigger Uncertainty
  • P/C Industry Loss Reserves Redundant by More Than $20B: Assured Research
  • Loss Trends Outpacing Pricing Assumptions: Other Liability Analysis

Contributors

Chad LangfordWhy Claims AI Build vs. Buy Decisions So Often Miss the MarkKate DombrowskiFrom Skill to System: The Next Chapter in Insurance Claims NegotiationLeslie SapienzaReal Customer Connections: What Valentine’s Day Teaches InsurersLaura BoettcherGender Balance as a Business StrategyDaniel HofmeisterViewpoint: Runoff Specialists Have Evolved Into Key Strategic Partners for Insurers See Our Contributors

Features

  • Investor Chicken Little and the AI Sales Channel: OpenAI Insurance Apps Trigger Uncertainty

  • Getting to the How and Why: AI Shows Its Work

  • Predicting the Insurability of Prediction Markets

  • Myth vs. Reality: How Insurers Compete With Tech Giants on Customer Experience

  • The Trillion-Dollar Gap: How User-Centered Design Built Tech’s Giants—and Why Insurance Must Follow

  • How Artificial Intelligence Is Changing Cyber Risk in 2026

Insurance Top Gainers/Losers

  • Gainers
  • Losers
Company Symbol Close 1 Day Chg
Marsh & McLennan Companies, Inc.MRSH$176.48up+3.26%
Trupanion, Inc.TRUP$26.21up+2.74%
Arthur J. Gallagher & Co.AJG$214.82up+2.45%
Hagerty, Inc.HGTY$10.49up+2.44%
Root, Inc.ROOT$45.59up+1.90%
Company Symbol Close 1 Day Chg
Slide Insurance Holdings, Inc.SLDE$16.37down-5.38%
Heritage Insurance Holdings, Inc.HRTG$25.65down-3.64%
Kingsway Financial Services Inc.KFS$10.00down-2.15%
HCI Group, Inc.HCI$151.55down-1.62%
Neptune Insurance Holdings Inc.NP$21.83down-1.53%
* As of March 20, 2026; Source: S&P Global Market Intelligence
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  • Fixing Claims Negotiation (Part 5)
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