Performance
At Friendsurance, Continuous Performance Evaluations Help Employees Learn and Grow
Here's an idea for insurers seeking to inspire and retain their talented, and younger employees: continuous performance evaluations. Friendsurance, the Berlin-based peer-to-peer insurance broker, ...
USAA’s Insurance Arm, Mercedes-Benz Tie at Top of Customer Service Ranking
USAA is once again a standout in terms of its customer service scores compared to other industries, based on the Temkin Group's latest ranking. The Texas-based financial services group whose ...
FM Global Gets Luxembourg’s Approval to Launch Post-Brexit EU Hub
U.S. commercial property insurer FM Global has approved to run a European hub in Luxembourg, a move allowing it to issue policies in the European Union and other countries following Britain's ...
Zurich’s North America Commercial Insurance Arm Revamped to Include Specialty Products
Zurich North America's streamlining continues with another new change. The insurer's Specialty Products business is being brought together with its North America Commercial Insurance arm. Zurich, in ...
New Business Goes to Auto Insurers With Strong Underwriting Results: J.D. Power Study
Insurers with the strongest new business yield rates also have strong combined ratios in personal auto in the "J.D. Power 2017 U.S. Insurance Shopping Study." We define new business yield rates as ...
Top Five Regional Insurers: Combined Ratio Rankings
National insurers have produced higher returns on equity and lower combined ratios in recent years, according to our analysis of financial results (published in a companion article here). Drilling ...
Catastrophes Drove Private U.S. P/C Insurers to $4.7B Net Underwriting Loss: ISO and PCI Report
Private U.S. property/casualty insurers lost big in 2016, with a $4.7 billion net underwriting loss driven, in part, by significantly higher catastrophe-related insured property losses, according to ...
AIG CEO Hancock Lost Confidence of Many on His Team
Before he lost the confidence of big-name investors and his company's board members, Peter Hancock squandered the faith of many of his staff. It was November 2015, after a disappointing quarter for ...