Leadership & Strategy
It Takes a Leap of Faith, Says InsurTech Founder
For Ilya Bodner, founder and chief executive officer of insurance technology company Bold Penguin, building a fast-growing company has been a long time coming. After arriving in Columbus, Ohio, from ...
Carriers, Agents Gain Plenty by Keeping Small Biz Customers Happy With Claims Processing
If carriers and agents can handle their small business clients' claims well, they could be better positioned to keep their customers happy. Approximately 94 percent of small business owners who said ...
Why Firing Someone Can Be Good for Both Manager and Employee
Every executive and manager confronts this challenge: how to fire a poor performer. One way to make the process easer is to consider that not everyone belongs on a given team. Even more importantly, ...
Two Exxon Shareholders Won’t Support Directors Due to ‘Inadequate’ Climate Change Response
Two Exxon Mobil Corp shareholders said on Friday they would withhold their support for the re-election of all ExxonMobil directors at the company's annual meeting due to the U.S. oil major's ...
Warren Buffett Cautions U.S-China Trade War Would Be ‘Bad for the Whole World’
Warren Buffett said on Monday that a trade war between the United States and China would be "bad for the whole world." Buffett spoke after U.S. President Donald Trump tweeted on Sunday that he will ...
Small Biz Success Will Come From Human-Centered Design, Says Hartford Exec
With a team of less than a dozen today, The Hartford's Small Business Innovation Lab in New York City may not seem fully staffed to bring about the changes its leader envisions for the customers his ...
Managing Innovation Using a Managing General Agent
Digital disruption has reached the commercial insurance industry. Digital technologies are being harnessed in new ways that fundamentally alter value propositions and enable new business models. Many ...
Markel Subsidiary State National Will Front Tesla’s New Insurance Venture
Elon Musk's Tesla plans to launch its own insurance product for Tesla drivers, which will be fronted by Markel Corp.'s subsidiary, State National. Markel's Co-Chief Executive Officer Richard R. Whitt ...