Features
Back to the Future: How Claims Execs Can Use Analytics to Become Experts on Their Pasts
Claims and legal executives have never felt more pressure to focus on the future. You're constantly being told to innovate. You keep hearing it: If you don't use technology to predict the future, ...
First Five Steps to Making Exchange-Traded Risk a Reality
Too often, we focus on the end result. We want to see an idea through to its natural conclusion, and we're excited by the possibilities that—so far—exist only in our minds. It's no secret to ...
Claims Innovation: How Your Company Can Use Legal Document Automation to Win Big
If this article were a legal document, it might sound like this: HERETOFORE, legal documents proximately cause a grossly adverse impact on insurance companies, which impact may include but not be ...
What Linus Teaches About Innovation
I have been bonked all afternoon. It's that time of year. Brooklyn's stoops, plumped by great pumpkins, are bright with autumn leaves. Sweeping up means braving the barrage of falling kernels, ...
How Virtual Agents Powered by Artificial Intelligence Can Transform Insurance
As with most industries within the financial services sector, insurance is facing the dual pressures of needing to keep costs down in a competitive environment while maintaining satisfaction ...
Harnessing the Mobile Revolution to Meet High Customer Expectations
The mobile revolution has transformed the way we interact, the way we shop, and the way we do business. Access to the internet is fast-becoming a fundamental human right. Traditional sales channels ...
How Great Leaders Lead
As we build on the principles presented in this series on servant leadership, we get to a core idea that raises an obvious question. The core principle: Servant leaders provide leadership. The ...
ACORD’s Hartnett Discusses the Future of Industry Standards, Disruption and the Internet of Things
In a recent, wide-ranging conversation with Wells Media Group's Andy Simpson, Bill Hartnett, ACORD's first innovation chief, talked about innovation culture and the power of failure, lessons he ...