In a recent, wide-ranging conversation with Wells Media Group’s Andy Simpson, Bill Hartnett, ACORD’s first innovation chief, talked about innovation culture and the power of failure, lessons he learned at Microsoft, ACORD’s own Innovation Challenge, obstacles to innovation, forces of disruption, crowdsourcing ideas, bringing ideas to market quickly, the future of industry standards, and how the insurance industry could be affected by the next wave of technology and the Internet of Things.

The full version of the interview can be found at “A Conversation on Innovation and the Industry’s Future With ACORD’s Hartnett” and is also available in audio at

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