Features
‘Trust Falls’ Don’t Work: Understanding the Real Building Blocks of Corporate Culture
A common myth around corporate and HR circles is that team building activities and similar approaches like "trust falls" and other artificial (and often meaningless) contests pitting co-workers ...
Channeling Disruption: Why Underwriters Need to Rally Around Small Biz Insurance Brokers
The role of the small business insurance broker is under assault as the rise of InsurTech disrupts the traditional insurance value chain. With more than $5 billion invested in InsurTech startups ...
Product Innovation: How Usage-Based Cover Fills Workers Comp Gap for Rideshare Platforms
It was just three years ago when more than a dozen state insurance chiefs issued strongly worded consumer alerts declaring an insurance coverage gap for passengers in rideshare vehicles. Insurers, ...
Eyewitness to Hurricane Destruction: TOPA Insurance CEO Shares Caribbean Experiences
When Topa Insurance Group President and CEO John Donahue arrived in the U.S. Virgin Islands (USVI) just a few days after Hurricane Irma hit, one of the first things he noticed aside from the utter ...
How Smartphones Can Reduce Road Crashes and Strengthen the Insurance Industry
As roads become increasingly more dangerous, due in part to drivers using their mobile phones, attempting to reduce distracted driving through laws is a step in the right direction. Ten years ago, ...
Eight Steps to Creating a Loyalist Team
Teams work or they fail to work. And often, the people on them can't give specific reasons for either outcome. When teams fail, they often dissolve into cliques riddled with blame or confusion. You ...
Benefits of Home Tech for Carriers and Customers
Customers' preferences and expectations for interacting with their home insurance provider are shaped by other interactions in their daily lives. Companies like Uber, Netflix and Amazon have changed ...
Apple, Google, Facebook, Amazon Give Insurers Innovation Inspiration
As insurers seek inspiration to drive innovation, it makes sense to turn to modern-day tech titans to find useful ideas that might be adapted for the insurance industry. Innovation is the lifeblood ...