Features
Meet CM’s Jan/Feb 2019 Guest Editors: Katey Walker and Ben Williams
For the January/February print edition of Carrier Management, we welcome Katey Walker and Ben Williams as guest editors of our features about the use of data and predictive analytics in the ...
A CEO Needs to Paint a Picture of What ‘Good’ Looks Like: QBE Group CEO Regan
QBE Insurance has spent the last few years restructuring its business while at the same time weaving the fabric of a global organization with a strong, cohesive culture. A good corporate culture ...
Developing a High-Performing Data Science Team
Data science has grown substantially over the last several years. Analytics has evolved from its early days within underwriting and pricing, and insurance companies have found new opportunities to ...
The Word on Main Street: What Small Businesses Really Want From Insurers
Patricia Ross, Raphael Strumlauf and Kate DeNeveu each have at least one thing in common: They're generally happy with their business insurance. Each owns a business at the downtown pedestrian mall ...
Decoding the Hidden Value of Unstructured Text Data
Data science is about supporting decisions with insights, advice or predictions based on rigorous analysis of prior business facts, decisions and outcomes. One of the biggest challenges for insurers ...Text Mining Illustrative Example
The clearest insurance application in text mining is in the claims department. Each claim, especially those that involve bodily injury, can be complex, resulting in a large volume of reports and ...
How Chubb’s Marketplace Works With InsurTechs
Since late 2017, Chubb has been working on "digitizing the agent experience" for traditional agents with the Chubb Marketplace. But Chubb's small business digital distribution strategy also includes ...
Inside Chubb’s Agency-Centric Digital Marketplace and Its Digital Strategy
In a display of activity that could make InsurTechs jealous, some 900-1,000 agents log onto Chubb Marketplace daily. The Marketplace, a project that is "digitizing the agent experience" in ...