Features
Design and Architectural Transformation at Zurich North America and CNA
Zurich North America and CNA have at least one thing in common: Within the last few years, they shed their old, outdated headquarters and redesigned completely new spaces from the ground up. They ...About The Co-operators
The Co-operators is a Canadian multiline insurance and financial services co-operative owned by 45 other member co-operativeswith more than $42.5 billion in assets under administration. In addition ...
About Peter Primdahl
Peter Primdahl is VP of Emerging Business Models for The Co-operators in Ontario, Canada, leading a team tasked with applying innovation methodologies and processes to conceptualize, explore, ...
Addressing Unmet Needs: How The Co-operators Is Fulfilling Its Mission With an Innovative Business Model
In Canada, The Co-operators is staying true to a 74-year-old mission in an innovative way, which involves teaming up with a three-year-old InsurTech. "Our mission is to provide financial security and ...
Insurance Evolution: Survival of the Fittest Using Design Thinking, MVPs and Decision Services
There's finally come a point of confluence between technology and business. Let's examine a few facts. Especially in the insurance industry, terms like transformation, innovation and disruption are ...
Reputations Lost: Lessons for Insurers From Other Industries
"It takes 20 years to build a reputation and five minutes to ruin it. If you think about that, you'll do things differently." Those words are attributed to Warren Buffett, and if Buffett said them, ...

