Generative AI: A Double Agent Serving Good and Evil in the World of Claims
Claims professionals need to adapt to the AI evolution at a fast pace as the same technologies used to fight claims fraud are also being used to perpetuate it, according ...
Blog Archives
Claims Satisfaction Leaders Reveal Secrets to Success
What is the secret to an insurance claims experience that satisfies customers?
For years, J.D. Power has conducted surveys and curated ...
More PFAS Numbers: How Much Will It Cost?
A $165 billion high-range estimate of losses from PFAS litigation isn't the only number about cost burdens that casualty actuaries heard at the CAS Seminar on Reinsurance ...
P/C Insurer CFO Viewpoints on PFAS
PFAS was a hot topic at the recent Casualty Actuarial Society Seminar on Reinsurance in June. But at a separate meeting held around the same time—the S&P Global ...
PFAS by the Numbers: $165B Ground-Up* Litigation Losses Possible
When Frank Demento received a mailing from managers of his water district on Long Island last year, the news it contained seemed pretty good.
How Legal Finance Adds Value to Judgment Preservation Insurance
Successful litigants holding trial-court judgments have traditionally found themselves positioned similarly to mountaineers atop Mount Everest: After a long, brutal and ...
Why Totaled Auto Losses Are Hard to Pin Down This Year
Depending on what report you have read, totaled auto losses are up, down or relatively stable.
Ever since the personal auto segment ...
Economic and Social Inflation: Insurance Claims Execs Preview 2024 Trends
In its Global Economic Outlook report for 2023 through 2025, Allianz reported that the company expects global inflation to fall to 4.3 percent in 2024, down two ...
Cats Where They Shouldn’t Be: ‘A Whole New Challenge’ for Claims Pros
The number of global climate catastrophes and weather events costing at least $1 billion reached 23 in 2023, eclipsing the record of 22 set in 2020, according to the ...
AI: The Claims Industry’s Biggest Challenge and Opportunity for 2024
The claims industry is navigating a lot of change right now in the face of inflation, growing climate volatility and an ongoing talent shortage, but of all the disruptive ...