Content from Susanne Sclafane
Small Biz Customers Rank Erie, Cincy, PHLY Top Insurers; Industry Scores Flat
According to the latest J.D. Power survey of small business insurance customers, overall satisfaction levels are about even with last year, but a lower percentage say they will definitely stay with ...
5-Year Cost of Litigation Funding to Commercial Insurers Could Top $25B
"Are you being serious?" Christopher Swift, chair and chief executive officer of The Hartford, was taken aback by a question from an analyst during the company's second-quarter earnings call about ...
Human Responses: Did Jurors React to Musk in Damage Award Against Tesla?
During a webinar this week devoted to analyzing possible factors that fueled a $243 million jury verdict against Tesla, a lawyer not involved in the case fielded a question about Elon Musk's impact. ...
Digging Into Tesla’s Liability in Crash Case: Where’s the Data?
Two experts on autonomous vehicle safety recently dove into legal arguments and engineering factors that shaped last week's landmark jury decision against Tesla, at one point surfacing an important ...
Death of Pilots and MGA Burn: Execs Offer InsurTech Partnership Basics
Cultural fit, strategic alignment and systems compatibility are among the ingredients of successful carrier-InsurTech partnerships, according to a group of executives who spoke at a recent webinar ...
Editor’s Question: Who Created the First U.S. MGA?
Readers of a book about the history of the insurance industry—or more specifically, about Crum & Forster's place in the last 200-plus years—will find out that C&F executives were ...
How a Decentralized Structure Opens Career Paths at C&F
Thankfully, members of the next generation of leaders in the property/casualty insurance industry have had no direct experience with insurance company failures, rehabs and restructurings that ...
Cigar Butts and Toxic Sludge: The Rebirth of a P/C Insurer
It's hard to imagine an executive describing his company and its peers in the industry as "cigar butt companies where the butt had been dropped in toxic nuclear sludge, [and] rolled in asbestos…" ...