Content from Susanne Sclafane
Why Reciprocal Insurance Exchanges Are Back in Fashion
Reciprocal insurance exchanges have been increasingly popular in recent years, with third-party investor interest in the fee-for-service businesses that manage RIEs and ...
How One MGU Grew Fivefold When Capacity Fled Cat-Prone Property Markets
"There was nobody there."
That was part of the simple answer Terrence McLean, chief executive officer of SageSure, provided when asked ...
What Progressive and GEICO Q3 Results Reveal About Auto Insurance Profit, Growth
Analysts' projections of slower growth and smaller underwriting margins ahead for personal auto insurers started to play out ever so slightly in third-quarter results of two giant auto insurers this ...
Is This Claim Covered? Lawyer-Built AI Drafts Coverage Letters in Minutes
Dan Schuleman, the co-founder and chief executive officer of Qumis, unhappily remembers a time when he worked as outside coverage counsel for an insurance company ...
Injury Severity and the Power of the Anchor: Swiss Re’s Juror Analysis
"Verdicts on trial: The behavioral science behind America's skyrocketing legal payouts." Our international editor, Lisa Howard, captured some of the highlights of a recent report from Swiss Re with ...
Risk Reality vs. Commercial Insurance: Coverage Holes Exposed
Two recent reports—one reviewing property and business interruption risks and the other, liability—highlight a growing divide between escalating risk and shrinking insurance coverage. They also ...
Sharpening the Industry’s Most Overlooked Skill
What is causing increasing claims severity trends, and how should insurance carriers attack the problem?
The questions have been asked ...
Travelers, Nationwide Leap Up in J.D. Power Renters Insurance Ranking
In spite of the fact that almost half of homeowners insurance customers faced higher premiums in 2025, the average customer satisfaction score tallied by J.D. Power barely budged from the average in ...