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Insurers Fall Short in the Customer Relations Department: Ernst & Young
Insurers have considerable work to do in developing stronger, mutually beneficial relationships with their customers, according to a new survey. Consumers trust the insurance industry less than they ...
Top Trending EPLI Claims
Unpaid internships, illegal background checks, pregnancy and health-related employment discrimination continue to be the top trending employment practices litigation cases, according to industry ...
Swiss Re Americas CEO: Underserved Markets Ripe for Insurance Innovation
Underserved populations and market niches are ripe with potential for insurance innovators who are willing to take on the challenge of creating opportunities in areas that may seem unprofitable at ...
Hold on. My Phone Says I’m Having a Heart Attack: Top Tech Trends Revealed
"We're going to see more changes in the next 25 years than we've seen in the last 100," a futurist told a group of insurance professionals at an industry meeting last week. The pronouncement by ...
Advice From a Futurist
If you think the colors of the triangular yield sign on North American roadways are yellow and black, then you might not be ready to lead your organizations into the future. While futurist Jack ...
Underreserving, Balance Sheet Fundamentals Taking a Back Seat in Rating Agency Analyses
Loss and loss adjustment expense (L&LAE) reserving and reported income are but two components of a thorough, all-encompassing rating agency analysis of an insurer. Today, more than ever before, ...
Sunlight Drives Away the Shadows: The Value of Open Source
In its 20-plus years, catastrophe risk modeling had developed nearly insurmountable barriers to alternative views of risk. Except for the largest companies, insurers and reinsurers have had little ...
‘Industry’ Loss Reserve Studies Not Meaningful: Demotech Analysis
Insurance literature is replete with articles, analyses, studies and discussion documents related to industry loss and loss adjustment expense (L&LAE) reserves, the impact of L&LAE reserve ...

