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Becoming Cyber Resilient: A Seven-Step Guide for Insurers
To effectively address cybersecurity issues and the myriad regulatory requirements taking shape, insurers should consider taking several steps. The seven steps set forth below are designed to move ...
Regulatory and Market Imperatives Place Cybersecurity High on Carrier Agendas
Insurance carriers, with their large repositories of high-value personally identifiable information (PII), are increasingly threatened by cyber attacks from bad actors globally. Such attacks could ...
Who Will Be Your Next Leader?
When Sally Smith became the chief executive officer of Buffalo Wild Wings in 1996, it wasn't exactly a planned event. According to Smith's account published in the New York Times (as part of Adam ...
The Changing of the Guard: Comparing the Old and New
Property/casualty insurance carriers say they won't be looking for carbon copies of the incumbent CEO when they seek out his or her potential replacement, but they're not looking for someone very ...
Are New Leaders Needed to Guide Insurers Ahead?
Insurance is a business as old as business itself, expertly greasing the wheels of commerce by absorbing risks that would otherwise slow down the engines of growth. Insurance companies have long sold ...
Should Carriers Invest in Technology to Boost Agency Ties?
Property/casualty insurance agents—across all age groups and specializations—say their relationships with carriers are more valuable than the technology that carriers put in place to help them, a ...
Help Us Find More Business, Agents Tell Carriers
Carrier relationships are more helpful than technology in all areas of service that agents deliver to customers, but carriers are least helpful in both relationships and technology when they're ...
Is Anybody Listening? What Agents Say About Carrier Relationships
Nort Salz, CEO of Deep Customer Connections, has been surveying agents on behalf of individual P/C insurance carrier clients for years. Recently, as he tallied up responses from a broader survey—of ...