Startups vs. Incumbents Revisited: Q32018

We first pointed out in a second quarter analysis of VC-backed startups Root, Lemonade and Metromile that companies run or led by well-known underwriters were growing slowly but far more profitable ...

Commercial Auto: An Old Dog Up to New Tricks

For the seventh consecutive year, commercial auto is losing money. Despite rate increases in 23 of the last 25 quarters, the combined ratio topped 111 percent in 2017. The line has been a weak spot ...

Chubb’s Chief Culture Officer Leads by Example

Holding the position of chief culture officer is no easy task. It takes flexibility, empathy and an inherent ability to listen—to both what is said and unsaid. With a background in retail banking, ...