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Reinsurance Industry Continues Dabbling With Technology, But It’s Time to Dive In
If you look at the history of technology, a huge new trend has completely transformed a business sector every 10-15 years. However, usually the introduction of a new digital development is ...
#MeToo in the London Market: Dos and Don’ts for Executives
"A fuss about nothing." That is what I have heard time and again in the past six months about the groundswell of voices complaining about sexism in the London insurance market. The normally whispered ...
Relationships Remain the Required Human Element of the Industry: Nationwide’s Rasmussen
From autonomous vehicles to index funds, our world and our industry are changing, and it would seem that people are less a required element. But I'm here to tell you that people—more specifically ...
Root and Lemonade: Real Unicorns or Ponies in Halloween Costumes?
FROM THE ARCHIVES: A VINTAGE CARRIER MANAGEMENT ARTICLE FROM 2019. In ancient times, it is believed that civilizations including the Romans, Indians and Egyptians had some form of "group protection" ...
How Quickly Do Properties Recover From Hurricanes?
Hurricane Irma struck the Florida coast on the afternoon of Sunday, Sept. 10, 2017. It moved north through much of the state, unleashing 140-plus mph gusts across the Florida Keys, Lee and Collier ...
Research, Repeat and Reuse: Specialty Carriers’ Unique Toolset for Product Innovation
"The industry really does look to specialty writers to be at the forefront of innovation," says Gail McGiffin. Specialty insurance carriers have a unique "toolset" that helps them grow through ...
Taking the Digital Route to Lower Commercial Auto Losses
It's an unfortunate truth that commercial automobile insurance hasn't been a profitable line of business for years. According to industry reports, even though commercial auto rates increased for 31 ...
Lessons From Two Customer Experience Legends
Earlier this year, in the span of just a couple weeks, the business world lost two great customer experience strategists. Jack Bogle was the founder of Vanguard Investments, which is now the ...