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How Emotional Intelligence Makes Leaders More Effective
Despite recent research and shifting perspectives, the importance of having emotionally intelligent leaders is still often overlooked. More often, motivation, previous successes and technical ...
20 Tips for Leaders: Developing Your Emotional Intelligence
There are no shortcuts to becoming an emotionally intelligent leader. It's hard work. For individuals who didn't start their insurance careers with EI competencies that they developed in school or in ...
Beyond RPA: Why Insurers Need to Catch the IPA Wave
The insurance business is fueled by documents—contracts, policies, appraisals, claims, proposals, compliance requirements, customer service logs and more. These pieces of content make up over 80-85 ...
Happy Together: Yesteryear’s InsurTech Disrupters Are Today’s Broker Partners
A decade ago, startup InsurTech firms startled both insurance carriers and brokers with an expanding array of innovative tools leveraging emerging digital technologies. For brokers, the firms' ...
Lemonade, Root and Metromile: Can David Challenge Goliath With No Sling?
Continuing a series in which we evaluate and discuss the financial performance and operating results of the InsurTech carrier trio of Lemonade, Root and Metromile, we find continued growth and ...
A Model for CEO Excellence
What separates an excellent CEO from the rest of the pack? In a new study on "The mindsets and practices of excellent CEOs," McKinsey & Company looked at the six main elements of the CEO's ...
What Is the ‘Next Opioids’ and What Will It Mean for Casualty Insurance?
Opioids litigation, with over 2,000 cases brought by state and local governments against dozens of defendants including opioids manufacturers, retailers and distributors, is being closely watched by ...
Identified: High-Impact Technologies That Will Reshape the Insurance Industry
For more than 50 years, insurers have used technology to automate the systematic procedures and processes of the business. The focus has been on streamlining operations and managing large volumes of ...