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Leading Through a Storm With No Clear End
I have heard a number of business leaders across the country discussing the early days of the COVID-19 response and their experience with continuing operations while protecting the health and safety ...
Creating Certainty: Now and in the Future
Companies don't have a choice about the timing and magnitude of a crisis like COVID-19. What will define a company is the choices leaders make from this point forward. How do we move beyond managing ...
Situational, Authentic Leadership Needed for Crisis and Beyond
A leader sets the tone during any crisis. We've all faced challenging times, whether an individual crisis felt by our own company or a broader crisis impacting the industry or nation. The global ...
Clarity Critical for Startups in Crisis
Personally, my experience at a startup in 2008 taught me that in times of disaster there is a huge premium on both capital and clarity. The capital you have available may be beyond your control based ...
My First Days of Leadership—During a Global Pandemic
A global pandemic was certainly not in my 90-day plan when I assumed this role in February, but it's shaping how my leadership team and I are leading today and will lead in the future. From the start ...
Flexibility and Patience Helping Insurance Leader Through COVID Challenges
Over the years, I have been described as "old school" or "set in his ways." Having been in the insurance business since June 1, 1977, I guess there is a legitimate reason. I am getting old. Never in ...
‘My Airplane’: Don’t Let Fear Keep You From Taking Action
Certainty is scarce right now. When we lack certainty, we lack calm and peace. Our lives feel out of control. It's daunting to capture calm in the midst of chaos. But when we seize control in times ...
No Events = No Networking?
Arguably, the greatest asset I own after 30 years in the insurance industry is my network. My network was built over decades of engagements. To be clear, all of those engagements were face to face. I ...