Surveys
Insurers Fall Short in the Customer Relations Department: Ernst & Young
Insurers have considerable work to do in developing stronger, mutually beneficial relationships with their customers, according to a new survey. Consumers trust the insurance industry less than they ...
Towers Watson: Insurers Benefit from Proactive Claims Handling
Proactive claims handling is crucial to an insurer's bottom line, according to the latest Towers Watson survey of 35 property/casualty claims officers. The main operational goals of the U.S. P/C ...
Small Majority of Americans See Work/Life Balance as Attainable: Poll
A majority of the American public believes that most people can find a way to balance the demands of work, family and contributions to community, according to the 21st Allstate/National Journal ...
Take Our P/C Carrier CEO Succession Planning Survey
If your company had to select a chief executive officer successor within the next six months, would that person be someone almost exactly like the current CEO? Is your company developing internal ...
Liberty Mutual: Most Parents Lack Extra Coverage For Play Dates
Most parents lack umbrella liability insurance for everyday routines such as carpooling and hosting other children in their homes, Liberty Mutual determined in a new survey. The auto and home insurer ...
Survey: Cyber Attacks + Terrorism Top Reinsurance Worries
Cyber attacks and terrorism may be shaping up as the big emerging risks reinsurers face in 2015. About 40 percent of industry respondents to a recent Guy Carpenter & Co. survey said cyber attacks ...
Most Employees Don’t Trust the Boss; Mistrust Impacts Growth, Innovation: Research
More than half of the people surveyed give their organizations low marks for trust and effective leadership, according to a consulting firm specializing in workplace performance improvement. ...
Survey: Businesses Slow to Boost Cyber Insurance Coverage Despite Risks
While a majority of U.S. finance executives now see high-profile cyber-breaches as a major risk, many still have inadequate cyber insurance coverage, a new survey found. That finding comes from the ...