Claims & Reserving
ECRA, CMC Pools Have New Runoff Manager: Alan Gray LLC
Alan Gray LLC has been named will perform claim administration, financial coordination, and data management services related to the runoff of two legacy reinsurance portfolios containing long-tail ...
Results Too Good? Swiss Re Boosts Reserves ~$1B Amid Surprises
Lower than expected catastrophe losses in the second quarter helped fuel nearly $1 billion in net profit for Swiss Re during the period, and a 16 percent jump in profit to $2.1 billion for the first ...
Tech Surpasses Price as Driver of Policy Selection for Weather-Related Coverage
Consumers prioritize comprehensive coverage and technological capabilities over cost, so much so, that they are willing to switch providers or pay higher premiums for better claims experiences during ...
Questionable Loss Reserves: Are Legacy Reinsurance Deals the Answer?
Twenty years ago, an insurance carrier's use of reinsurance products like loss portfolio transfers and adverse development covers waved a red flag, signaling potential ...
NCCI: Complex Factors Influence Whether Wage Impacts TD Duration
A new study released by the National Council on Compensation Insurance (NCCI) indicates there are a number of factors, including age, that impact how long a worker ...
How Pixel Tracking Influences Claims and Underwriting in the Digital Marketing Age
Pixel tracking stands at the forefront of digital marketing innovation and is a key tool for understanding user behavior and optimizing marketing strategies. Yet, this powerful technology demands ...
Viewpoint: Humanizing AI for a Better Customer Experience in Insurance
Humanizing AI sounds like a contradiction in terms, but within the realm of insurance, it's a necessity for carriers wishing to maintain an enhanced customer experience and better retention. This is ...
AI Can Be a ‘Virtual Assistant’ for Claims Adjusters
Claims adjusting resonated with Gia Sawko. Throughout her 30-year insurance career, she's viewed adjusters as people who make others whole again. While working as the managing director of global ...