How Men and Women Behave on Conference Calls

It's not just your job, it's your gender and age that determine how you behave on conference calls. Women are more polite and prompt, and less pushy, on calls than men, according to a study of more ...

Good to Great Leaders

When Starbucks CEO Howard Schultz wrote a New York Times Op-Ed titled "America Deserves a Servant Leader" in August, he described a leadership style that is growing in popularity among some of the ...

Exclusive Webinar: Six Servant Leadership Practices

On September 8, 2015 at 1:30 p.m. EST, Executive Coach Marcel Schwantes will host a webinar for Carrier Management readers titled "Six Servant Leadership Practices That Drive Performance and Increase ...

Developing People: It Matters to Great Leaders

As we build on the ideas presented in this series of articles, we focus on the third thing that great leaders do differently: They develop people. (All six traits of great leaders are summarized in ...

Younger Workers Opting for Part-Time Employment

With jobs more plentiful these days, Matt Tait could easily find full-time work. But he wanted to focus on his wooden toy business and took a part-time gig at Team Detroit, Ford Motor's advertising ...

Embracing Talent in a New Generation

One of the hot topics at recent industry conferences has been the need to attract millennials to the insurance industry. That includes the IICF Women in Insurance Global Conference, where the central ...