Content from Susanne Sclafane
Sharpening the Industry’s Most Overlooked Skill
What is causing increasing claims severity trends, and how should insurance carriers attack the problem? The questions have been asked many times over the past few years. Almost without exception, ...
Travelers, Nationwide Leap Up in J.D. Power Renters Insurance Ranking
In spite of the fact that almost half of homeowners insurance customers faced higher premiums in 2025, the average customer satisfaction score tallied by J.D. Power barely budged from the average in ...
Editor’s Question: How Much Did U.S. P/C Industry Premiums Grow in 2025?
Analysts agree that first-half 2025 underwriting income for the U.S. property/casualty insurance industry more than tripled compared to first-half 2024, translating to a combined ratio of 96.4. But ...
Advantage: Reinsurance Buyers; 10% Prop-Cat Re Price Drops Possible
While the U.S. Open Tennis tournament was entering its final days in North America, reinsurance brokers preparing their trips to Monte Carlo predicted a common outcome in the 1/1/2026 match between ...
7 Years of Double-Digit Growth; New Players on Top 25 E&S Insurers List
2024 marked the 7th straight year of double-digit growth for the U.S. excess and surplus lines market, but the top 25 players no longer command 70 percent of the pie, according to a new report. AM ...
How Fast Will the Reinsurance Market Soften?
A softer reinsurance market will prevail during the Jan. 1 reinsurance renewals. The only question is how much more softening will happen and how fast, leaders of Guy Carpenter said during a recent ...
Small Biz Customers Rank Erie, Cincy, PHLY Top Insurers; Industry Scores Flat
According to the latest J.D. Power survey of small business insurance customers, overall satisfaction levels are about even with last year, but a lower percentage say they will definitely stay with ...
5-Year Cost of Litigation Funding to Commercial Insurers Could Top $25B
"Are you being serious?" Christopher Swift, chair and chief executive officer of The Hartford, was taken aback by a question from an analyst during the company's second-quarter earnings call about ...