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  • Liberty Mutual Done with Fixing, On to Building
  • Fixing Claims Negotiation (Part 5)
  • Ultra-Processed Foods: Will Risk Cause Insurers Indigestion?
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Loss Trends Outpacing Pricing Assumptions: Other Liability Analysis
New FAA Protocol Addresses Helicopter, Plane Safety at Airports
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P/C Industry Loss Reserves Redundant by More Than $20B: Assured Research
U.S. Auto Safety Agency Deepens Probe into Tesla’s Self-Driving Technology

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U.S. Home Insurance Prices Set to Keep Rising With Severe Weather
Iran War Potentially Raises Exposures for Terrorism, Political Violence Underwriters
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State Farm’s California Homeowners Rate Request: It’s Settled — Almost
RLI Now Has ‘A++’ Rating from AM Best
First Atlantic Hurricane Forecast for 2026 Suggests Season Close to 30-Year Norm
AI Claim Assistant Now Taking Auto Damage Claims Calls at Travelers
State Farm Inked $1.5B Underwriting Profit for 2025; HO Loss Persists
Liberty Mutual ‘Shifting from Fixing to Building’ in 2026, CEO Says

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Getting to the How and Why: AI Shows Its Work
Predicting the Insurability of Prediction Markets
Myth vs. Reality: How Insurers Compete With Tech Giants on Customer Experience
How Artificial Intelligence Is Changing Cyber Risk in 2026

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Content from Denise Johnson

Denise Johnson is a freelance journalist based in Arizona. She is also the former editor of Claims Journal. Reach her at denisehjohnson@yahoo.com.

Majority of Companies Worldwide See AI Benefits; Coverage Vague: Survey

A recent survey of more than 1,200 global businesses found that as AI adoption accelerates, 82% of respondents report positive impacts on their organizations. Global insurance brokerage Gallagher ...

Economic Uncertainty, AI Anxiety Lead U.S. Workers to Stay Put: Survey

Navigating a changing economy and AI worries are leading American workers to remain in their jobs, according to Mercer's 2026 Inside Employees' Minds report. The Marsh subsidiary explored the ...

Behavior Is Dominant Driver of Collision Risk for Commercial Auto

While severe collisions declined last year, many factors influence commercial driving behavior. Though seasonal changes and distractions are expected, geopolitical factors add to less predictable ...

Behavioral Issues Hamper Outcomes in Workers With Shoulder, Knee Injuries

A new study by the Workers Compensation Research Institute (WCRI) highlights how psychosocial risk factors, such as fear of movement, poor coping skills and low mood, can significantly impact ...

State of the Commercial Transportation Insurance Market: Amwins

The fleet market's supply chain issues, added fuel surcharges, and high-dollar claims are reminiscent of 2020, according to the latest Amwins' State of the Market Transportation report. With the full ...

Despite Often Being Banned, Workplace Romances Continue

The media attention and fallout surrounding two high-level employees of AI tech firm Astronomer, seen in an embrace during a Coldplay concert, should put employers on notice to re-evaluate rules ...

New Workers Comp Benchmarking Tool Will Lead to Refined Risk Analysis, Safer Workplaces

Member insurers in Pennsylvania have a new way to explore workers compensation data and benchmark their performance—without the burden of static reports or time-consuming manual comparisons. This ...

Carrier Technology, Logistics Aid LA Wildfire Response

Earlier this year, as residents were evacuated due to wildfires fueled by Santa Ana winds in drought-ravaged parts of Southern California, commercial and personal lines ...

Future of Auto Insurance: OEM-Insurer Ties Could Boost Profits, Loyalty

The fragmented auto insurance customer experience is set for disruption, according to a new report by Deloitte. The report, "Reinventing the insurance customer experience for loyalty," highlights how ...

Delaware Rushes to Reverse Firms’ Threats to Leave State

For more than a century, Delaware has been the top state for businesses to incorporate due to its business-friendly climate. In fact, the state incorporated 81 percent of U.S. IPOs last year, ...
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Latest

  • P/C Industry Loss Reserves Redundant by More Than $20B: Assured Research
  • Loss Trends Outpacing Pricing Assumptions: Other Liability Analysis
  • New FAA Protocol Addresses Helicopter, Plane Safety at Airports
  • U.S. Auto Safety Agency Deepens Probe into Tesla’s Self-Driving Technology
  • Questions Surround California DMV’s Lack of Reckless Driver Investigations
  • U.S. Home Insurance Prices Set to Keep Rising With Severe Weather
  • Iran War Potentially Raises Exposures for Terrorism, Political Violence Underwriters
  • Getting to the How and Why: AI Shows Its Work

Contributors

Kate DombrowskiFrom Skill to System: The Next Chapter in Insurance Claims NegotiationLaura BoettcherGender Balance as a Business StrategyChad LangfordWhy Claims AI Build vs. Buy Decisions So Often Miss the MarkGary McGeddyLessons From 25 Years Leading Accident & Health at Crum & ForsterDaniel HofmeisterViewpoint: Runoff Specialists Have Evolved Into Key Strategic Partners for InsurersLeslie SapienzaReal Customer Connections: What Valentine’s Day Teaches Insurers See Our Contributors

Features

  • Getting to the How and Why: AI Shows Its Work

  • Predicting the Insurability of Prediction Markets

  • Myth vs. Reality: How Insurers Compete With Tech Giants on Customer Experience

  • The Trillion-Dollar Gap: How User-Centered Design Built Tech’s Giants—and Why Insurance Must Follow

  • How Artificial Intelligence Is Changing Cyber Risk in 2026

  • Cyber Insurance Faces a Turning Point in 2026 as Soft Market Pressures Grow

Insurance Top Gainers/Losers

  • Gainers
  • Losers
Company Symbol Close 1 Day Chg
The Progressive CorporationPGR$202.68up+0.75%
Enact Holdings, Inc.ACT$40.64up+0.54%
NI Holdings, Inc.NODK$13.02up+0.46%
Safety Insurance Group, Inc.SAFT$72.40up+0.46%
Root, Inc.ROOT$44.74up+0.34%
Company Symbol Close 1 Day Chg
TWFG, Inc.TWFG$18.22down-6.37%
Goosehead Insurance, Inc.GSHD$42.21down-6.20%
Kinsale Capital Group, Inc.KNSL$326.72down-6.20%
James River Group Holdings, Inc.JRVR$6.06down-5.46%
Kingsway Financial Services Inc.KFS$10.22down-4.84%
* As of March 19, 2026; Source: S&P Global Market Intelligence
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  • Liberty Mutual Done with Fixing, On to Building
  • Fixing Claims Negotiation (Part 5)
  • Ultra-Processed Foods: Will Risk Cause Insurers Indigestion?
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