Viewpoints
How Risk Management Can Fuel Innovation
We generally do not tend to think of innovation and risk management as compatible themes. Innovation conjures up images of bold new ideas, thinking outside the box, disrupting established ways of ...
An E-Infusion: Infusing Ethics Into Your Organization
Much has been written about the need for ethics and ethical behavior in organizations, and most people, when approached with the subject, show body language that says "I know it. I do it. Don't talk ...
JLT Re: Buyers Should Put Resilient Reinsurance Cycle to Good Use
Despite proclamations by some observers that the reinsurance cycle is dead, JLT Re says, reports of its demise are greatly exaggerated – and now is the time for buyers to use the cycle, and ...
APIW’s Woman of the Year: Career Reflections and a Challenge for Insurance Leaders
(This article is based on a speech delivered by Erin Hamrick on June 20, 2016, as she accepted the APIW Insurance Woman of the Year award in New York City.) In reflecting on this honor and writing ...
Investment Returns Reveal Payoff of Great Customer Experience for Insurers
What's a great, differentiated customer experience really worth to an insurance carrier? It's a vexing question for the insurance industry, where the idea of investing in a better customer experience ...
Insurance Matters for Police Reform: University Researcher
Liability insurance may be a "neglected backdoor route to police reform," according to a researcher from the University of Chicago. John Rappaport, an assistant professor at the University of Chicago ...
An Open Letter to My Younger Self: Leadership Tips and Career Advice
FROM THE ARCHIVES: A VINTAGE CARRIER MANAGEMENT ARTICLE FROM 2016. Some lessons were tougher than others to relate to and absorb, and some were simpler and more straightforward. But I made it my ...
Highlights of the Insurance Data Security Model Law
A draft of the Insurance Data Security Model Law was released by the Cybersecurity (EX) Task Force in March. Insurers and others have been commenting on the release through written letters and during ...