External Perspective
Become a Carrier of Choice for Agents: Five Reasons to Join ID Federation
It's the bane of the modern-day insurance office: keeping track of the many passwords required to log into a myriad of systems and websites. Whenever I talk to anyone in our industry about real-time ...
Getting Teams to Work (When No One Wants To)
We love teams, but wherever we look, we see a sad truth: Most teams underperform. A large part of the reason relates to passion—often teams have members who simply have no interest in being there. ...
Preparing for Unimagined Possibilities: A Guide to Future Strategy Planning for Insurers
Imagine that your car, acting on information from your AI-powered virtual assistant that you didn't get enough sleep, suggests driving itself to your morning meeting—and if you refuse, talks to ...
Don’t Fear Digital Disruption: Embrace and Learn From It
For companies and their executives who are struggling to adapt to digital disruption, three PwC experts have a simple recommendation: embrace it, and learn from it. The trio writes in a recent ...
Data Analytics: Fueling the Future of Insurance
When you read about another new carrier carving out market share, how do they do it? Although they may not be established or a "big name," they harness technology and use data effectively from ...
What Data Carriers Should Collect from Agents and Why
When it comes to sales and marketing, carriers that distribute through independent agencies are not in control. Many carriers have put significant focus on data and analytics within their own ...
Meet the Insurance Industry’s Talent Gap Solution: The Longevity Economy
In her 1993 book, "The Fountain of Age," Betty Friedan used substantial science to subvert the "age-as-problem" notion, asserting, "Aging is not lost youth but a new stage of opportunity and ...
Top 10 Job Skills of the Future Revisited: McKinsey CLO
The world sits on the precipice of the Fourth Industrial Revolution, as a coming wave of disruptive technology in fields like artificial intelligence, machine learning, the mobile internet and 3D ...