Uncategorized
Insurance Distribution Is Evolving Into a Core System
With technology advancements and expansion racing one another in the insurance industry, it's becoming ever more evident that distribution is evolving into a core system. Insurers haven't said so in ...
Compare.com Proves Insurance Disruption Won’t Happen Quickly: CEO Rose
Disrupting an industry that has been doing things the same way for a generation takes time. Take it from one major insurance disruptor – compare.com. The online insurance comparison marketplace ...
From Here to Autonomy: Morality and Retirement Timeline for Auto Insurance Pros
While the media, ethicists and perhaps the public like to ponder whether a self-driving car in a crisis should be programmed to hit a group of nuns crossing the street or hit a bus full of ...
Build a Happy Insurance Workforce, Boost Customer Satisfaction With These 4 Steps
When employees feel valued and they have the tools and information they need to do their jobs, they perform better, which can translate directly into higher customer satisfaction. This is true of any ...
Burand’s State of P/C Insurance Industry Part 2: How to Pick Winners as More Carriers Consolidate or Waste Away
The year 2015 marked the first time in history that 10 property/casualty insurance companies wrote more than 50 percent of P/C net premiums written (NPW). A.M. Best lists approximately 1,200 P/C ...
FTI Consulting Client Example: Building a More Profitable Customer
FTI Consulting was engaged by a multinational insurance group with the objective of enabling the client to use existing customer data to better understand customer behaviors across product lines; ...
CEOs: Do Your Job
I read with interest United Airlines CEO Oscar Munoz's mea culpa—an open letter to the public—regarding the passenger being injured and dragged off a plane in April. It was splendid prose. Don't ...
Why a Five-Hour Workday May Make Sense
The American workforce has become lazy. I estimate, conservatively, that knowledge workers are four times as efficient as they were 20 years ago. That's why I moved my company to a five-hour workday ...