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Wild Weather Continues Across the U.S. This Weekend
Pennsylvania Regulators Seek $2.6M in Penalties for Deadly 2023 Chocolate Factory Explosion
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Study Shows Consumer Willingness to Edit Claim Images
McDonald’s Must Face Black Executives’ Harassment, Retaliation Claims

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How Modern Is ‘Modern Enough’ for Insurance Applications?
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JD Power: Homeowners Claims Satisfaction Rises as Repair Times Improve
P/C Industry Loss Reserves Redundant by More Than $20B: Assured Research
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State Farm’s California Homeowners Rate Request: It’s Settled — Almost
RLI Now Has ‘A++’ Rating from AM Best
First Atlantic Hurricane Forecast for 2026 Suggests Season Close to 30-Year Norm
State Farm Inked $1.5B Underwriting Profit for 2025; HO Loss Persists
Liberty Mutual ‘Shifting from Fixing to Building’ in 2026, CEO Says
What Berkshire’s CEO Abel Said About Insurance

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Investor Chicken Little and the AI Sales Channel: OpenAI Insurance Apps Trigger Uncertainty
Getting to the How and Why: AI Shows Its Work
Predicting the Insurability of Prediction Markets
Myth vs. Reality: How Insurers Compete With Tech Giants on Customer Experience

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Underwriting & Pricing

Beyond the Print Edition: Nationwide P/C’s Prez Talks About Inflation and Telematics

Much of a recent interview that Carrier Management had with Mark Berven, the president and chief operating officer of Nationwide Property/Casualty, focused on the carrier's commercial lines ...

P/C Insurers Positioned for Underwriting Improvement, But Longer-Term Challenges Await

U.S. property/casualty insurers represent a source of stability amid the recent tumult of socioeconomic disruption from the coronavirus pandemic. The industry strengthened its capital base and ...

Global Re/Insurers See Average Premium Increases of 11% in Q1 2022: Gallagher Re

Premium growth during the first quarter saw an average increase of 11 percent, which was supported by continued favorable pricing for commercial insurance lines and reinsurance business, according to ...

Memo to Brokers: Stick With Loyal Insurers/MGAs; Price Isn’t the Only Differentiator

Instead of oscillating between extreme hard and soft markets, the insurance industry needs to promote a more sustainable business model that will help control the insurance cycle, according to an ...

J.D. Power Survey Finds Auto Insurance Customer Satisfaction Has Eroded

J.D. Power found in a recent survey that auto insurance customer satisfaction with price has plummeted, driving a surge in policy shopping activity while dragging on the purchase experience index. "A ...

U.S. Traffic Deaths Jump 10.5% in 2021 to Highest Number Since 2005

U.S. traffic deaths jumped 10.5 percent in 2021 to 42,915 — the highest number killed on American roads in a single year since 2005, according to a preliminary estimate from U.S. regulators. The ...

Where Property Insurance Buyers Are Headed: A Paradigm Shift

Rising commercial property insurance costs have gotten the attention of executives across a broad cross-section of corporate America. Aon, a leading broker of commercial insurance, reports that ...

Most Homeowners Underinsured for Trends in Inflation, Building Costs: APCIA

A new American Property Casualty Insurance Association (APCIA) survey of over 1,000 U.S. homeowners insurance policyholders reveals a majority of homeowners have not taken important steps to ensure ...
Three reasons personal auto physical claims costs were rising before COVID-19

Allstate Outlines ‘Surgical’ Auto Rate Hikes to Combat Inflation

Rate increases in Allstate's auto insurance business are in integral part of the insurer's overall plan to address the impact of inflation. Wednesday during a conference call with analysts to discuss ...

The Insurance Data War: How Old and New School Can Live in Harmony

Old school vs. new school. Every so often, a debate echoes down the corridor of time as the disrupters of the status quo burst on the scene with novel ways of doing things, while the established ...
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Latest

  • Wild Weather Continues Across the U.S. This Weekend
  • Study Shows Consumer Willingness to Edit Claim Images
  • McDonald’s Must Face Black Executives’ Harassment, Retaliation Claims
  • Pennsylvania Regulators Seek $2.6M in Penalties for Deadly 2023 Chocolate Factory Explosion
  • JD Power: Homeowners Claims Satisfaction Rises as Repair Times Improve
  • Investor Chicken Little and the AI Sales Channel: OpenAI Insurance Apps Trigger Uncertainty
  • P/C Industry Loss Reserves Redundant by More Than $20B: Assured Research
  • Loss Trends Outpacing Pricing Assumptions: Other Liability Analysis

Contributors

Kate DombrowskiFrom Skill to System: The Next Chapter in Insurance Claims NegotiationLeslie SapienzaReal Customer Connections: What Valentine’s Day Teaches InsurersLaura BoettcherGender Balance as a Business StrategyDaniel HofmeisterViewpoint: Runoff Specialists Have Evolved Into Key Strategic Partners for InsurersChad LangfordWhy Claims AI Build vs. Buy Decisions So Often Miss the Mark See Our Contributors

Features

  • Investor Chicken Little and the AI Sales Channel: OpenAI Insurance Apps Trigger Uncertainty

  • Getting to the How and Why: AI Shows Its Work

  • Predicting the Insurability of Prediction Markets

  • Myth vs. Reality: How Insurers Compete With Tech Giants on Customer Experience

  • The Trillion-Dollar Gap: How User-Centered Design Built Tech’s Giants—and Why Insurance Must Follow

  • How Artificial Intelligence Is Changing Cyber Risk in 2026

Insurance Top Gainers/Losers

  • Gainers
  • Losers
Company Symbol Close 1 Day Chg
Marsh & McLennan Companies, Inc.MRSH$176.48up+3.26%
Trupanion, Inc.TRUP$26.21up+2.74%
Arthur J. Gallagher & Co.AJG$214.82up+2.45%
Hagerty, Inc.HGTY$10.49up+2.44%
Root, Inc.ROOT$45.59up+1.90%
Company Symbol Close 1 Day Chg
Slide Insurance Holdings, Inc.SLDE$16.37down-5.38%
Heritage Insurance Holdings, Inc.HRTG$25.65down-3.64%
Kingsway Financial Services Inc.KFS$10.00down-2.15%
HCI Group, Inc.HCI$151.55down-1.62%
Neptune Insurance Holdings Inc.NP$21.83down-1.53%
* As of March 20, 2026; Source: S&P Global Market Intelligence
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  • Liberty Mutual Done with Fixing, On to Building
  • Fixing Claims Negotiation (Part 5)
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