Technology & Analytics
Zurich Closes Purchase on Halo, a UK Online Rental Car Platform
Zurich is the proud new owner of Halo, a specialist, UK-based online rental car insurance platform that will help it further a strategy of growth in global travel and assistance markets. Neither side ...
Shopping With Assisted Online Chat Helps Drive Close Rates
Technology is changing the way insurance carriers meet the evolving needs of customers and prospects, and digital offerings such as assisted online live chat/messaging are poised to change the way ...
Five Questions With Friendsurance Co-Founder Tim Kunde
When Carrier Management last checked in with Friendsurance in June 2016, the Berlin-based company was pursuing expansion, both in number of customers and geographic reach. One year later, the ...
Unlearn, Relearn and Deep Learn or Be History: Carrier Implications of Machine Learning
Something weird happened recently: My mum asked me if I had heard of this thing called machine learning (ML). Other than thinking she is hanging out with the wrong crowd, it got me thinking how ...
Trump Talks Drones, Internet of Things With Tech Executives
President Donald Trump met with two dozen executives from technology companies and venture capital firms on Thursday for advice on how the government can promote emerging technologies such as drones ...
Rethinking Insurance Work: How Claims Processing, Agent Jobs Will Change
Technology, artificial intelligence (AI) and the Internet of Things (IoT) offer new opportunities for insurance companies to be more cost-effective and innovative. However, in order to maximize these ...
Reinsurer Scopes Out Innovations on the Horizon
As the world has advanced, we have seen some astonishing developments in technology. Computers used to fill a room; now one can sit on the palm of your hand. Phones once required an operator in a ...
Cognitive Computing Takes Off
Cognitive computing is catching on fast among property/casualty insurance companies, which are embracing the new technology in pursuit of labor efficiency more than labor replacement—at least for ...