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AI Jim, the chatbot that handles claims for InsurTech Lemonade, is renowned for its ability to handle claims in seconds. Two seconds to be exact. That was the time it took the chatbot to settle a ...
Digital insurer Lemonade has hired a former USAA executive to be its new chief claims officer. Sean Burgess was previously chief claims officer at USAA, and worked more than 25 years at the company, ...