Negotiation by Design: Why Writing Beats Talking

In the modern litigation environment, negotiation is no longer a soft skill. It is the dominant process by which 99% of litigated claims resolve. This reinforces the ...

The Art of Negotiation: Benchmark, Bundle, Trade

"Everything is a negotiation," says leadership expert John Burrows. Whether you're working on a multimillion-dollar M&A deal, arguing for a better salary during a job ...

Negotiation Is the Job: Reframing Defense Work in an AI-Enhanced Era

If you're in the business of resolving litigated or non-litigated claims, you're in the business of negotiation.

The math is simple: Most ...

Sharpening the Industry’s Most Overlooked Skill

What is causing increasing claims severity trends, and how should insurance carriers attack the problem?

The questions have been asked ...