How to Be Strategy-Focused: The Balanced Scorecard Explained
While a transformation is a daunting task for any carrier, American Modern used a tool known as Kaplan and Norton's Balanced Scorecard and Strategy to map out the way ...
Kaplan and Norton News
CEO Insights: Lessons Learned From a Business Transformation
Collapsing seven legacy technology systems into a single, integrated one while also winnowing 3,000 specialty insurance products down to 600 isn't easy. Particularly when ...