International Association of Claim Professionals Archives

Social Media: Good and Bad for Insurers, Claims

A blessing and a curse is how one industry expert described social media in relation to claims handling, while another said it offered a way for insurers and claims departments to voice ...

Education, Networking Prepare Claim Executives for the Future

Claim professionals gain invaluable insight from education and networking opportunities, according to industry experts who spoke with Claims Journal, Carrier Management's sister publication, in ...

Using Technology to Solve Carrier/Broker Inefficiencies

During the annual International Association of Claim Professionals (IACP) conference held in Sonoma recently, Claims Journal hosted an executive roundtable with board members to discuss ...

Sharing Economy, New Technology Pose Challenges for Insurers

Emerging risks associated with the sharing economy and new technology pose new challenges for insurers, according to members of the International Association of Claim Professionals (IACP) who sat ...

IACP Conference Report: Claims Has to Up Its Game to Attract New Hires

With the expected exodus of thousands of skilled claims professionals within the next few years, concern is growing among insurers about how to best address the need for experienced claims employees. ...

IACP Conference: Carriers Attacking Unsustainable Costs, Endurance Exec Says

Against a backdrop of excess capital, low interest rates, increasing broker leverage and decelerating insurance price hikes, carrier management teams are zeroing in on expenses to squeeze out some ...