insurance customer service News
Lemonade’s New Insurance Policy Lets Customers Update Coverage Terms Themselves
Lemonade has come out with an insurance policy that lets consumers update their policies themselves in real time on the web, actions that are typically left to agents and brokers. Lemonade ...
Build a Happy Insurance Workforce, Boost Customer Satisfaction With These 4 Steps
When employees feel valued and they have the tools and information they need to do their jobs, they perform better, which can translate directly into higher customer satisfaction. This is true of any ...