digital customers News
Digital Tech Helps Auto Insurers Achieve Record Customer Satisfaction Levels: J.D. Power
Auto insurers have something to celebrate: Overall customer satisfaction with the sector has reached a record high. J.D. Power's 2018 U.S. Auto Insurance Study found that overall customer ...
Argo Group CEO Watson Touts Early Tech Adoption, Eagerness to Adapt as Smart Moves
In an age of big data and machine learning, some carriers are still assessing what technological investments they'll need to adapt and compete. Mark Watson, the long-time CEO of Argo Group, insists ...
Opinion: The Rising Tide of Digital Distribution and What It Means for P/C Insurers
The insurance industry is at a crossroads in its digital distribution transformation. When shopping for insurance, consumers increasingly look to carriers that can offer new channels of engagement, ...