Is It Time to Sell the Building?

Even though representatives of Lloyd's of London prepared the world for the news last year, last month's headlines prompted some stunned reactions. One of those headlines—"Lloyd's Weighs Future of ...

Eight Steps to Creating a Loyalist Team

Teams work or they fail to work. And often, the people on them can't give specific reasons for either outcome. When teams fail, they often dissolve into cliques riddled with blame or confusion. You ...

CEOs: Do Your Job

I read with interest United Airlines CEO Oscar Munoz's mea culpa—an open letter to the public—regarding the passenger being injured and dragged off a plane in April. It was splendid prose. Don't ...