Why Do I Need a Lawyer? I Was Just Out for a Walk
During a recent webinar, an insurance company representative imagined the thought process of potential plaintiffs who might consider calling a lawyer.
Customer satisfaction with insurers' digital claims systems declined for the second consecutive year, according to a J.D. Power survey of auto and home ...Customer Satisfaction With Digital Claims Declines Again: J.D. Power
Average Claims Experience Not Enough to Retain Customers: Accenture
Although a large majority (86 percent) of home and auto insurance customers who have submitted a claim in the past two years are satisfied with how it was handled, 41 percent of those who have ...