Chris Burand Archives - Carrier Management

The Competitive Advantage: Let’s Eradicate Incompetency

I recently wrote an article describing my horrendous experience purchasing a new life insurance policy. I criticized the industry for employing incompetent people and egregious renewal offers. ...

The Competitive Advantage: On the Other Side of the Desk

It is always interesting to be on the other side of a desk. I consult and write on "all things" insurance, but I'm not always buying insurance. This year I purchased a couple of new policies, causing ...

Carrier Disintermediation of Agencies

A multitude of forces are causing many carriers to think of ways to disintermediate agencies. Health care reform is one. Some benefits carriers have cut commissions to 0 percent and agents are still ...