chatbots News

Let’s Chat: Bot Invasion in P/C Insurance

The use of chatbots by property/casualty insurers is growing but still limited. While only about 13 percent of P/C carriers have currently deployed this emerging technology, over 25 percent have a ...

When to Use Chatbots in Insurance

New technologies generate a great deal of excitement, and there's a positive buzz right now about the potential impact of artificial intelligence, machine learning and automation in the insurance ...