Amazon News
Progressive Gives Google Home Customers Chance to Get Auto/Home Tips Through Their Voices
Progressive is getting into the voice-activated customer service game through a new deal with Google. The property/casualty insurance giant says it is now giving Google Home customers the opportunity ...
Lloyd’s Backs Coverage for Sellers Suspended From Amazon
Like many people who make their living selling stuff on Amazon.com, Rob Griffin is terrified of getting kicked off the site. Two years ago the Atlanta resident was suspended for selling a banned ...
Amazon Contractors Sue Retail Giant for Overtime Pay
Amazon.com was sued by Illinois delivery drivers who say the company failed to pay them overtime for hauling its goods. Among the questions the judge will have to answer? Whether they actually worked ...
Liberty Mutual Debuts Insurance Service for Amazon’s Alexa Voice-Controlled Device
Now shopping for insurance is simpler than ever. Just speak up. Liberty Mutual Insurance has launched the first insurance-focused service for Amazon's Alexa, a voice-controlled device that plays ...
Insurers Could Learn From Amazon About Customer Satisfaction
Amazon.com scored its sixth annual victory in the 24/7 Wall Street Customer Service Hall of Fame last year, with 59 percent of customers reporting that they received excellent customer service from ...
How to Sell Cyber Insurance Online; CyberPolicy.com Set to Launch in July
CoverHound CEO Keith Moore has a vision of simplifying cyber insurance sales that involves underwriting the security vendors used by insureds—a model that could ultimately allow small business ...
Judge Finds Amazon Liable for Charges Incurred by Kids Using Apps
Amazon.com Inc is liable for billing parents for in-app purchases that their children made without permission, a federal judge has judge has decided, in a ruling that resolves accusations similar to ...
Google, Apple, Microsoft, Amazon Back EPA in Climate Rule Lawsuit
Technology companies Google, Apple, Microsoft and Amazon on Friday declared support for the Obama administration in a lawsuit facing its central plan to combat climate change, saying the rule is ...