Features
Talent and Technology Top Claim Department Challenges
Maintaining quality staff and keeping up with changing technology and its costs continue to be major drivers of challenge for property/casualty claim departments, according to company executives. In ...
P/C Industry Forecast: (Mostly) Good Times Ahead as Trump Assumes Presidency
As the United States politically veers to the right with the inauguration of Donald Trump as president, a Republican-controlled Congress and a majority of Republican governorships, the economic ...
How Trump Presidency Might Boost Carrier Top Lines by Billions
As the United States politically veers to the right with the inauguration of Donald Trump as president, a Republican-controlled Congress and a majority of Republican governorships, the economic ...
The Proactive Leader
Many managers believe that their job is to resolve problems that arise. They wait for the next challenge. And many are excellent responders to those challenges. But isn't the more important side of ...
Are Underwriters, Agents Endangered by AI?
"Meet your new underwriter." That's the caption under a photo of a robotic hand holding a pen that the digital news outlet Quartz (qz.com) used to introduce a recent article about an insurer using ...
AI and Insurance: Are Claims Jobs in Danger?
Mirroring the actions of at least one large Western insurer, a Japanese life insurer announced it would introduce cognitive computing in its claims department in late December. Unlike other insurers, ...
Reuters Special Report: ‘Superbug’ Outbreaks Kept Secret at Hospitals, Nursing Homes
The outbreak started in January 2014. That's when a resident of the Casa Maria nursing home here was diagnosed with Clostridium difficile, a highly contagious and potentially deadly "superbug" that ...
Eight Tips to Maintain Adequate Carrier Rates
Adequate rate maintenance is the cornerstone of an insurance carrier's profitability, solvency and overall business health. Since there is a clear and traceable relationship between policy premiums ...