Features
Breaking the Mold: Sompo GRS and Its CEO
The recipe for building a billion-dollar-premium commercial insurance operation from nothing in four years involves mixing a new model for doing business with a supportive and visionary executive ...
How to Avoid Litigation With Pre-Suit Claims Analytics
Litigated claims are a key driver of increasing loss and expense ratios for property/casualty insurance carriers. Data-driven approaches—in particular, suit avoidance techniques and proactive ...
What We’re Doing to Attract Talent to the Industry: AM Best Rating Services CEO
Ten years ago, I started asking myself a question: What have you done to attract talent to the insurance industry? It was around that time we began hearing about the impending "talent gap," the ...
For Insurers, Digital Ecosystems Are Now Vital Economic Tools
It is clear that traditional end-to-end business models are breaking down in every industry, including insurance. In the digital era, the standards of service are continually rising, making it ...
Not-So-Strange Bedfellows: Agents and Digital Insurers
Amazon distributes e-books on iPads. Samsung supplies smartphone screens to Apple. "Coopetition" is nothing new in the business world. In fact, new partnerships are constantly forming that ultimately ...
ESG in Insurance Underwriting: European Insurers Lead the Way
There's a gripping moment in Shakespeare's "Othello" when Cassio, hoodwinked by Iago into losing Othello's trust, repeats, "Reputation, reputation, reputation! O, I have lost my reputation! I have ...
Carriers Will Gain Plenty in 2021 by Tackling Their Tech Challenges
As we headed into 2020, and prior to the impact that resulted from the pandemic, many carriers had made investments to digitize. But amid many business priorities is where digital transformation ...
Insurance Commissioner’s Perspective: Innovation as a Driver for Change
Social justice is an easy goal on which to agree, though as the events of the past year have taught us, we often fall short transforming the aspirational into reality. That doesn't mean we stop ...