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  • Liberty Mutual Done with Fixing, On to Building
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  • Ultra-Processed Foods: Will Risk Cause Insurers Indigestion?
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Wild Weather Continues Across the U.S. This Weekend
Pennsylvania Regulators Seek $2.6M in Penalties for Deadly 2023 Chocolate Factory Explosion
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Study Shows Consumer Willingness to Edit Claim Images
McDonald’s Must Face Black Executives’ Harassment, Retaliation Claims

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The Trillion-Dollar Gap: How User-Centered Design Built Tech’s Giants—and Why Insurance Must Follow
How Modern Is ‘Modern Enough’ for Insurance Applications?
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JD Power: Homeowners Claims Satisfaction Rises as Repair Times Improve
P/C Industry Loss Reserves Redundant by More Than $20B: Assured Research
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State Farm’s California Homeowners Rate Request: It’s Settled — Almost
RLI Now Has ‘A++’ Rating from AM Best
First Atlantic Hurricane Forecast for 2026 Suggests Season Close to 30-Year Norm
State Farm Inked $1.5B Underwriting Profit for 2025; HO Loss Persists
Liberty Mutual ‘Shifting from Fixing to Building’ in 2026, CEO Says
AI Claim Assistant Now Taking Auto Damage Claims Calls at Travelers

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Investor Chicken Little and the AI Sales Channel: OpenAI Insurance Apps Trigger Uncertainty
Getting to the How and Why: AI Shows Its Work
Predicting the Insurability of Prediction Markets
Myth vs. Reality: How Insurers Compete With Tech Giants on Customer Experience

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Industry News

Customers Not Happy With Carrier Property Claims Service

Higher premiums and longer wait times make property owners less satisfied with their insurers. These not-very-surprising results from J.D. Power's 2025 U.S. Property Claims Satisfaction Study align ...

Nearmap Launches AI-Powered Portfolio Product

Nearmap, a location intelligence provider to insurers, has announced the launch of a pre-built AI-powered tool that allows insurance carriers to analyze risk at the ...

AM Best: US P/C Industry in 2024 Posts First Underwriting Profit in Four Years

For the first time in four years, the U.S. property/casualty industry will finish a year with an underwriting profit. AM Best today in a "First Look" at US P/C financial results said the industry ...

Wilson Promoted to CEO of Markel Insurance; Vice Chair Markel to Retire

Markel Group said early Monday that Simon Wilson is the new chief executive officer of Markel Insurance. Markel Insurance includes the company's primary underwriting businesses of Markel Specialty, ...

Aon’s President Andersen Steps Down; CEO Case Assumes Additional Role of President

Insurance broker Aon plc announced that Eric Andersen has transitioned from his role as president to serve as a senior adviser to Greg Case, CEO of Aon, through June 2026. The role of president now ...

Chubb Combines Lower Middle Market and Digital Small Business Units

Global insurer Chubb announced the creation of a new division within its North America Middle Market organization, combining its Lower Middle Market and Digital Small Business divisions into a single ...

Verisk: Catastrophe Claims in Q4 Double on Late Hurricane Activity

A significant rise in claims from hurricanes rather than winter storms was to blame for a 36 percent increase in total fourth-quarter 2024 claims. A new report from Verisk Analytics found catastrophe ...

U.S. Property-Catastrophe Reinsurance Rates Likely to Stabilize During Midyear Renewals

Reinsurance renewal rates continued dropping during this year's January renewals, but U.S. property-catastrophe reinsurance pricing is likely to stabilize during the coming midyear renewals, ...

Upgrades Up, Downgrades Down: AM Best Reviews 2024 Rating Actions

AM Best announced 34 upward credit rating actions for U.S. commercial lines insurers in 2024, over 60 percent more than the number registered for 2023, the rating agency reported in its official ...

California Commissioner ‘Provisionally’ OKs State Farm’s Rate Request

California Insurance Commissioner Ricardo Lara provisionally approved State Farm General's request for a 22 percent interim rate hike, the California Department of Insurance announced on Friday. The ...
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Latest

  • Wild Weather Continues Across the U.S. This Weekend
  • Study Shows Consumer Willingness to Edit Claim Images
  • McDonald’s Must Face Black Executives’ Harassment, Retaliation Claims
  • Pennsylvania Regulators Seek $2.6M in Penalties for Deadly 2023 Chocolate Factory Explosion
  • JD Power: Homeowners Claims Satisfaction Rises as Repair Times Improve
  • Investor Chicken Little and the AI Sales Channel: OpenAI Insurance Apps Trigger Uncertainty
  • P/C Industry Loss Reserves Redundant by More Than $20B: Assured Research
  • Loss Trends Outpacing Pricing Assumptions: Other Liability Analysis

Contributors

Leslie SapienzaReal Customer Connections: What Valentine’s Day Teaches InsurersChad LangfordWhy Claims AI Build vs. Buy Decisions So Often Miss the MarkDaniel HofmeisterViewpoint: Runoff Specialists Have Evolved Into Key Strategic Partners for InsurersLaura BoettcherGender Balance as a Business StrategyKate DombrowskiFrom Skill to System: The Next Chapter in Insurance Claims Negotiation See Our Contributors

Features

  • Investor Chicken Little and the AI Sales Channel: OpenAI Insurance Apps Trigger Uncertainty

  • Getting to the How and Why: AI Shows Its Work

  • Predicting the Insurability of Prediction Markets

  • Myth vs. Reality: How Insurers Compete With Tech Giants on Customer Experience

  • The Trillion-Dollar Gap: How User-Centered Design Built Tech’s Giants—and Why Insurance Must Follow

  • How Artificial Intelligence Is Changing Cyber Risk in 2026

Insurance Top Gainers/Losers

  • Gainers
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Company Symbol Close 1 Day Chg
Marsh & McLennan Companies, Inc.MRSH$176.48up+3.26%
Trupanion, Inc.TRUP$26.21up+2.74%
Arthur J. Gallagher & Co.AJG$214.82up+2.45%
Hagerty, Inc.HGTY$10.49up+2.44%
Root, Inc.ROOT$45.59up+1.90%
Company Symbol Close 1 Day Chg
Slide Insurance Holdings, Inc.SLDE$16.37down-5.38%
Heritage Insurance Holdings, Inc.HRTG$25.65down-3.64%
Kingsway Financial Services Inc.KFS$10.00down-2.15%
HCI Group, Inc.HCI$151.55down-1.62%
Neptune Insurance Holdings Inc.NP$21.83down-1.53%
* As of March 20, 2026; Source: S&P Global Market Intelligence
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  • Liberty Mutual Done with Fixing, On to Building
  • Fixing Claims Negotiation (Part 5)
  • Ultra-Processed Foods: Will Risk Cause Insurers Indigestion?
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